I had to explain everything I had worked out with “Jacob” to this new sales person. I asked for Jacob and was told that just a name they give and he could help me. When arriving I was met with a random sales person. During our conversation we set a time to meet and I was told to ask for Jacob. When chatting with whomever I asked about a specific vehicle and we had also talked about my trade. Sent them all my information and filled out a credit application, the whole nine yards. I spent most of my day texting someone at VW of streetsboro. Located in Streetsboro, OH / 89 miles away from Pittsburgh, PA It was hard to go back to my vehicle lacking this essential feature nowadays, and is available on all competing models. Last month I rented a Tucson Hybrid in France, and although this was a “base” vehicle, it included the feature with warning on the rear and on the front. In conclusion, the customer service at Safford Hyundai of Fairfax is very poor and once you have paid for the vehicle, they no longer want to hear from you.īack to my vehicle, I am in general satisfied with it, but I was disappointed to realize that the vehicle is not equipped with the Parking Distance Warning feature, I had assumed I would get this crucial feature on the SEL model. I also wrote to Mr James Gramm, the President of the Safford Automotive group, the owner of the dealership but did not get any answer either. Muñoz, the CEO of Hyundai America, but never received an answer. I contacted Hyundai Customer Relations service to ask for help, and I even wrote to Mr. I never received this document I am legally entitled to obtain, in spite of multiple requests. I was puzzled since I maintain an excellent FICO score,so, I asked for the copy of the credit report and the reasons for rejection. In addition, a few weeks later, I received a letter from Safford Brown telling me that my application for vehicle financing had been rejected, It was all the more surprising as I paid the full price of the vehicle by check. When I realized this document was missing, I requested it through Don Barker, the excellent sales associate we had been dealing with, but the financial manager was not responsive to the request and I never got this document. When taking delivery of the vehicle, I received a number of documents, but no invoice. In February, I purchased a new Tucson Hybrid SEL from Safford & Brown in Fairfax, Virginia, and since then I have been fairly satisfied with the vehicle. Located in Fairfax, VA / 182 miles away from Pittsburgh, PAĢ003 Honda Element EX AWD.Odometer is 47980 miles below market average! Recent Arrival! Clean CARFAX. You will never be forgotten.ĪutoCheck Vehicle History Summary Unavailable.Safford Brown Hyundai Fairfax (182 mi away) Thank you for the truly incredible experience that you provided me Stephanie. I hope that she gets the recognition that she deserves & I intend to refer to her specifically to all of my Subaru family. This felt less like a business transaction & more like a friendship at the end. I felt like she had my best interest at heart the entire time. Stephanie has the warmest heart and I truly felt like she got to know me better than some of my closest friends. She communicates frequently and efficiently with progress reports at every opportunity, she consistently checks in to make sure that you are happy with the service you are receiving, and she makes it all enjoyable. Navigating through trading in my existing vehicle, having onsite repairs done, and getting me into the perfect car that fits my needs and my budget was a breeze with Stephanie’s help. Not only is she incredibly kind, but her knowledge & understanding of each vehicle, their features, market values and even the nitty gritty details of the contracts & financial options available to each customer is unmatched. Stephanie Locricchio is truly the most compassionate, thorough, empathetic and quality salesperson I have ever met/worked with. This was my 2nd time purchasing a car for myself through Schomp Subaru & somehow this experience was even better than the last. Located in Aurora, CO / 329 miles away from Albuquerque, NMįUEL EFFICIENT 24 MPG Hwy/21 MPG City! Sunroof Auxiliary Audio Input Premium Sound System Alloy Wheels Four Wheel Drive.
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